Consulting Services

Consulting Services

We provide consulting services to new and evolving IT/ITES Businesses. We provide full cycle support for IT/ITES Businesses which includes Business Acquisition, Infrastructure Management, Manpower Management and Revenue Generation Please chck below for more information

Business Acquisition: We Help BPO Organizations to Acquire Businesses, that may be based on their visions, for example we have some BPO Organizations, who say that they will concentrate only on inbound, and some say only into lead generation etc. We at NIAS, find a suitable client for you as per your organizational vision.

What More! you get 100% Support from our experts, which includes, Pre-Process Training, Process Training, Documentation Support, Readiness Test, On-Floor Training, Operational Training, and we will exit providing you with the Overall Score Card, and Risk Analysis Report.

Vendor Management : We Help Businesses to reduce the hassle of managing their BPO Vendors. We take care of the headaches of your daily vendor activities and help you to track them easily through our portal and keep you updated, thereby also managing your vendors and keep them happy.

B-O-T Consulting : For Any New Organization entering into BPO Industry, or existing company to diversify into BPO industry are equally tuff task to be achieved due to the hindrance in finding the Right Infrastructure, Technology, Manpower and so on. B-O-T Consulting or Build-Operate-Transfer Consulting is a kind of service offered from Exnovation, where we will actually take care of all the aspects from A to Z of building and operating the organization.

In some cases we can get you the business to run the floor too. We will train your team on operating the organization, and on a pre-defined date we will exit - which is called the Transfer Phase

Technology Consulting:

Technology, is another Hardship not only for any Start-up BPO Organization also for a established ones also. Exnovation, provides you with Technology Consulting Services, where our experts will handle the task of acquiring the Technology from Preferred Vendors, at the lowest possible costs, and apart from that we also install and commission the same

What More!!, We also conduct a compliance and readiness test, give you a Documentation on the technology, Train your pupils on the operational and troubleshooting aspects.

Process Transformation: We Help Business to find a right BPO Organization, to have their Business Processes transformed to a BPO Organization, We help you to identify the right BPO Organization, which have been handpicked by the experts at Exnovation.

We make sure that we are placing your process only after a Proposal from the BPO Organization, through which their actual subject level knowledge and capability is demonstrated.

Training: In any BPO Organization Training the Work-force is a most important task, an improper training or lack of training shall lead to process failure and non-delivery of designated tasks. Exnovation, with the team of its trainers can take up this task of training the Work-Force on various aspect which shall count to the overall success of any Business Processes, and maintain a calm workplace.