Shipping Policy
Delivery time varies for each auction item. When you have paid for your won auction(s), we will provide you with a unique tracking number as soon as your item has been processed and shipped. Most of our items are shipped directly from our suppliers within 7 business days. Although we don't guarantee a specific shipping date, most items arrive within 10-20 business days. Please check your email for any notifications from us.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.  We will communicate these delays expeditiously. 
Return Policy
To help maintain our customer 100% satisfaction guarantee, all  merchandise purchased from NIAS E BUSINESS SOLUTION PVT LTD may be returned anytime within 30 days for a refund of the transaction price of the merchandise returned, but not the bids used in the auction. If you want to return the product please contact and we will provide return instructions for that specific item. Products shall be deemed “resalable” if each of the following elements is satisfied: 1) they are unopened and unused, 2) original packaging and labelling has not been altered or damaged, 3) they are in a condition such that it is a commercially reasonable practice within the trade to sell the merchandise at full price, and 4) the product contains the original labelling. Any merchandise that is clearly identified at the time of sale as nonreturnable, discontinued, or as a seasonal item, shall not be resalable.
Refunds are applied to the payment method used at the time of purchase 5-10 days after receipt of the returned merchandise. We will only refund the purchase price and the shipping cost of the merchandise returned. 
If you purchased a product from NIAS E BUSINESS SOLUTION PVT LTD that you wish to exchange for a replacement, you can return that item and we will replace it with the exact item (subject to availability) within 30 days. If that item is no longer available, you will be contacted and offered Product Replacement.
Defective items:
An item that is discovered to be defective upon receipt can be exchanged, or returned for a refund of the transaction price within 30 days.
Damaged items:
All packages are inspected for damage before they ship. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping-related claims within 1 business day after the date of receipt. An item that is discovered damaged upon receipt will be replaced with the same model only.
Return shipping:
We only reimburse return shipping costs when an item is defective, damaged, or incorrect.We will ship the replacement product to you at our expense, and use every good measure to ensure that the replacement order is processed quickly.